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Trinity - IT Technician

Salary details: £22218 - £23610

Employer
Schools
Reference
30817
Job type
Full time, 35 hours per week
Contract type
Permanent
Closing date
24 August 2017
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REQUIRED October 2017

IT Technician (All year round)

Hours: 8am – 4pm

Pay grade: Scale 4

Salary: £22,218 - £23,610 pro rata

Hours: 8am – 4pm

 

Trinity School is a unique, exciting and over-subscribed All-Through School situated on 2 sites around the Lee area of the Borough of Lewisham. We are seeking an enthusiastic, hardworking and effective person to join our IT services team.

The suitable person should have proven experience in a help desk support environment, knowledge of Microsoft Operating Systems and software packages and working knowledge of Active Directory and user/group administration.

This role will require a flexible person with a ‘can do’ attitude, able to travel between both sites assisting all pupils and teachers with hardware and software problems either in person, via telephone or email. The post holder will work under the direction of the IT Manager.

We are looking for an IT Technician who can;

 

  • To provide a high level of customer service and support to all users of the Schools IT systems
  • Respond to first and second line calls to ensure customers have a positive experience of IT
  • Take ownership of problems and be proactive in dealing with issues
  • Install new or replacement hardware as necessary
  • Install/run cables from computers to interactive boards/speakers etc.
  • Printer maintenance and ink/toner replacement
  • Escalate IT issues to the IT manager when required
  • Diagnose and resolve technical issues
  • Provide desktop, telephony and server support
  • Set up and configure laptops and desktops
  • Install authorised software as required
  • Support creation of new user accounts

Closing date: 4pm, 24th August 2017

 

Interview date: Week of 11th September 2017 – exact date tbc

                                                                                                                                                                                               

Application packs are online or from the School Office Manager: Mrs Uloma Ezirim

Email: u.ezirim@trinity.lewisham.sch.uk

Tel: 0208 852 3191

 Completed application packs can also be returned to the above contact by email.

Trinity is fully committed to safeguarding and promoting the welfare of children and young people. We are exempt from the Rehabilitation of Offenders Act 1974. Therefore, the successful candidate will be required to undertake a criminal record check via the Disclosure and Barring Service (DBS) as well as qualifications and reference checks.

Original evidence of right to work within the United Kingdom will be required prior to commencement of employment i.e. National Insurance Number, Work Permits or Indefinite Leave to Remain.

You have not been shortlisted if you have not heard from us by 11th September and we wish you the best for the future

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